Tuesday, March 30, 2010

I get better customer service than this...

I am so sick of adobe and their non support and non english speaking geek squad!?Could someone please tell me where to get a international english language file to download because my trial version of cs4 is set to english and the serial number they gave is set to international language so it will not accept my serial number??Wouldn't it just be easier to give me a serial number that is for english and not international?What the heck is the difference anyway??Why does it matter??I changed the date on my computer so the trial version would expire so I could put in the serial number again-as they suggest-and nope it still doesn't work and I have no working cs4 now!?

I get better customer service than this...

then go hang out in Walmart.

I get better customer service than this...

I'm with Adobe and will contact you privately to get contact info so that I can get you some help.

Colin

You just sounded like the 'non support geek squad' he described in his original message, Buko. I'm sure Adobe DOES know how to assist him.

Get onto the Adobe support site and try the web chat. I was able to untangle my academic licensing issues quite quickly through the web chat. I'm now happily using my copy of CS4.

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